Why BorderFile routes this to a human
Our standard 5472 service is scoped to single-member LLCs that are disregarded for US tax. A multi-member LLC files a partnership return (Form 1065), issues K-1s, and may still have a 5472 obligation at the entity level — but the 5472 attaches to the 1065, not to a pro-forma 1120, and the overall picture is different.
The eligibility checker routes multi-member LLCs to the expert desk by design.
See also: single-member LLC.